Regional Performance Manager

Regional Performance Manager (Retail) Purpose of the role: The role of Regional Performance Manager within our retail team plays an important part in the success of the efficient day-to-day running of Merchandising services within all retail stores. You will lead and support Merchandisers to execute a retail plan to meet achievable goals to drive sales and profitability through the performance and development of multiple Merchandising Teams. At the heart of everything that we do is our customers you need to ensure that every decision that is made delivers outstanding customer service, through effective leadership and continuous improvement. You must ensure that your team are operating in line with all company''s standards, policies and procedures whilst managing compliance and delivering consistent operational and commercial standards in all stores. Responsibilities of the role: Key Areas: Implement and execute Retail plan whilst ensuring operating standards and principles are being maintained across your region to maximise results to achieve company targets. Delivering consistency and always seek to improve our service to internal and external customers through assessing trends and customer/staff feedback. Delivery of all KPI''s, through effective planning, by supporting and coaching individuals in order to meet business targets. Assess and review performance providing effective action planning with the Merchandising teams in order to deliver continuous improvement ..... full job details .....