Regional Order Co-ordinator

Order CoordinatorFull-time Monday - Friday, 08:30 - 17:30 (1 hour unpaid lunch)About the RoleThis is an exciting opportunity to join a growing manufacturing business at a pivotal stage in its development. As an Order Coordinator, you will play a central role in ensuring the smooth flow of orders from commercial agreement through to production.Acting as the technical quality gate, you''ll ensure all orders are accurate, complete, and ready for manufacture-helping to drive operational efficiency, reduce errors, and deliver an excellent customer experience.What You''ll Be DoingReviewing and technically validating orders handed over from the commercial teamEnsuring all required information is complete, accurate, and compliant before release to productionActing as the main point of contact for customers post-order, providing clear and timely communicationRaising and managing Requests for Information (RFIs) to resolve missing or unclear detailsLiaising with internal stakeholders (e.g. sales and project teams) to clarify order requirementsMaking non-commercial updates to orders (e.g. correcting details, confirming specifications, adjusting delivery dates within agreed processes)Escalating any changes that may impact pricing, scope, or commercial termsConfirming delivery dates in line with production lead times and prior commitmentsMaintaining accurate and up-to-date records within the CRM systemSupporting continuous improvement by identifying recurring issues and contributing to ..... full job details .....