Regional Operations Director

About the role This is a senior leadership position responsible for the operational performance, quality, and strategic development of Kingsley''s East region portfolio. You will provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex, driving a culture of high-quality, person-centred care alongside strong commercial performance. Reporting directly to the Co-Chief Operating Officer, you will be a key member of the Group''s operational leadership team, contributing to business-wide strategy while owning the day-to-day performance of your region. Reports to: Chief Operating Officer Key duties and responsibilities Operational Leadership Provide strategic and operational oversight for all care homes and services within the East region Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements Conduct regular structured visits to homes, maintaining a visible and accessible leadership presence Lead the operational response to any quality or compliance concerns, working closely with the Group''s Quality team Quality and Compliance Ensure all homes in the region maintain or achieve CQC ratings of Good or Outstanding Drive continuous improvement in care quality, resident experience and clinical outcomes Oversee preparation for CQC inspections and lead the response to regulatory findings Embed Kingsley''s values and care standards across every home in the region Commercial Performance Take ..... full job details .....