Regional Franchise Operations Manager

Regional-Franchisee-Operations-Manager-

Circa-45k-Basic-+-5k-Car-allowance-

Drive-multisite-profitability-and-brand-consistency-across-your-region.-As-our-Regional-Franchise-Operations-Manager,-you-will-coach-franchisees,-enforce-SOPs,-and-elevate-guest-experiences.-This-is-the-perfect-first-step-into-regional-management-for-an-ambitious,-high-performing-General-Manager-or-Restaurant-Manager-from-a-high-volume,-single-site-venue-who-is-ready-to-scale-their-leadership-impact.

The-Role

As-the-Regional-Franchise-Operations-Manager,-you-will-act-as-the-vital-bridge-between-the-corporate-brand-and-our-franchise-partners.-You-will-transition-from-managing-one-busy-kitchen-or-venue-to-guiding-a-network-of-franchise-owners.-You-will-be-responsible-for-translating-our-strategic-vision-into-profitable,-localized-operations-while-safeguarding-our-premium-reputation.

Key-Responsibilities

• Franchise-Performance:-Monitor-P&L,-drive-revenue-growth,-and-ensure-all-locations-meet-regional-financial-and-KPI-targets.
• Brand-Standards-&-Compliance:-Enforce-standard-operating-procedures-(SOPs),-food-safety,-and-brand-guidelines-across-all-sites.
• Stakeholder-Management:-Coach-and-mentor-franchise-owners-and-General-Managers,-providing-operational-support-and-identifying-areas-for-continuous-improvement.
• Guest-Experience:-Champion-the-brand-experience,-auditing-customer-feedback-to-implement-service-recovery-and-improvement-strategies.
• Commercial-Growth:-Support-the-rollout-of-regional-marketing-initiatives-and-new-menu/product-launches.

About-You

• Proven-management-experience-in-a-high-volume,-large-single-site-branded-hospitality-venue,-or-existing-multi-site-experience.
• Ready-to-take-your-first-step-into-regional-field-operations,-with-a-passion-for-teaching-and-coaching-others.
• Strong-commercial-acumen-with-a-deep-understanding-of-P&L-management,-labour-controls,-and-stock-management.
• Exceptional-leadership,-coaching,-and-stakeholder-management-skills-to-inspire-and-hold-franchisees-accountable.
• A-passion-for-delivering-high-quality-hospitality-and-maintaining-uncompromising-brand-standards.
• Flexibility-to-travel-frequently-across-the-designated-region.