Regional Facilities Manager

A large property advisory company is seeking a Regional Facilities Manager to provide professional day-to-day facilities management service to surveyors, clients and occupiers, maintaining and protecting the value of clients’ property assets. The Regional Facilities Manager will have previous experience in facilities management, be working towards their BIFM membership, and have experience in building health and safety. In addition, the Regional Facilities Manager will have a current driving licence, strong people skills, and be highly organised.

Applications from ex-military personnel are strongly encouraged

Key Responsibilities:

• Provide an effective response to customer queries and issues
• Assist in service monitoring and supplier management, ensuring standards are maintained
• Be the first line contact for the facilities department on site for all internal and external customers/contractors
• Respond effectively to all telephone queries and complaints
• Assist in maintaining up-to-date property records
• Carry out site inspections/walk arounds on agreed frequencies, ensuring the building fabric is in good order, noting any defects and H&S issues; notify senior FM of any problems 
• Monitor active jobs log
• Review and make recommendations to maintain building integrity and maintain accurate records
• Liaise with building contractors to follow through on approved work on both hard and soft services
• Assist in the compliance with existing H&S policy, safe working practices and best practices
• Work to discipline guidelines and standard procedures
• Monitor all costs for all facilities budgets
• Ensure building plans are kept up to date
• Assist with the preparation and tendering of contracts within the facilities team, ensuring commercial competitiveness
• Prepare the annual budgets and proposed cash flow for the client’s approval
• At the end of the contract period, assist the Property Asset Managers with the transfer of property details/records and contracts and advise all relevant third parties

Knowledge, skills and qualifications required:

• Have attained minimum GCSE qualifications
• Proven experience with Health and Safety
• Good understanding of current legislation and RICS regulations
• Is adaptable, dependable, and discreet
• Is highly organised and time efficient
• Strong customer service, teamwork, communication, and IT skills
• Is working towards membership of BIFM
• Have a current and full driving licence

Desirable:

• Have previous work experience in property facilities management

Salary: up to £50,000 DOE

Benefits: £4,700 car allowance, annual bonus appraisal