Regional Facilities Manager

Job Title: Regional Facilities Manager – West Midlands & South Wales
Salary:  Up to £50k + Car Allowance + Bonus + Benefits
Contract: Permanent
Locations Covered: Hereford, Stafford, Walsall, Cannock, Telford & Merthyr Tydfil
Sector: Facilities Management / Property / Retail / Managing Agent

The Opportunity
A leading managing agent is seeking an experienced Regional Facilities Manager to oversee six retail parks across the West Midlands and South Wales. This field-based FM role covers multi-site operations, hard and soft services, health & safety, compliance, service charge budgets, ESG, and occupier engagement.

This is a fantastic opportunity for a Facilities Manager with multi-site, retail, or commercial experience to step into a high-profile regional role with a respected property company.

Key Responsibilities.

• Deliver day-to-day hard and soft FM services across six retail sites.

• Take ownership of a multi-million-pound service charge budget, ensuring cost control, value for money, and accurate reporting.

• Ensure health & safety compliance, statutory testing, and risk management across all sites.

• Build and maintain strong occupier relationships, acting as first point of contact for queries or issues.

• Manage and monitor FM contractors and service partners, driving quality, efficiency, and performance.

• Support ESG and sustainability initiatives, including energy management and community engagement.

• Conduct regular site inspections and maintain high operational standards.

• Oversee fit-out processes for new occupiers and ensure vacant units are maintained to high standards.

• Represent the landlord’s interests in the wider community and support the asset/operations team with strategic initiatives.

About You

• Proven Facilities Manager / Regional FM with experience managing multi-site portfolios, ideally in retail, commercial, or leisure environments.

• Strong knowledge of hard and soft services, with practical experience managing contractors.

• Experience handling service charge budgets and financial reporting.

• Excellent communication, stakeholder management, and customer service skills.

• IOSH / NEBOSH / IWFM qualifications desirable.

• Full UK driving licence and willingness to travel regionally.

Why Apply?

• Join a leading managing agent working on a high-profile retail portfolio across the West Midlands & South Wales.

• Competitive salary, car allowance, bonus, and market-leading benefits.

• Exposure to multi-site FM operations, service charge management, H&S compliance, and ESG initiatives.

• Strong career development opportunities in a respected FM property company.