Regional Casework Administrator - South East

Location: Home-based in Hampshire with regular travel across the South Coast About the role Please note: this role requires regular face-to-face casework across the South Coast, predominantly within the Hampshire region. Applicants must be willing and able to travel extensively within this area. A fantastic opportunity has arisen for a full-time Casework Administrator to join the Southeast Regional Office at SSAFA, the Armed Forces charity. While much of the administrative and casework support is delivered remotely, this role will involve regular in-person visits to beneficiaries, primarily along the South Coast (with a strong focus on Hampshire). This is an essential and integral part of the role. You will be responsible for providing specialist administrative support and undertaking casework across the Southeast region, including both virtual (telephone-based) and face-to-face engagement. You will work closely with colleagues across the Regional Office to ensure a consistent, timely and high-quality service is delivered to SSAFA beneficiaries. To support you in this role, you will receive a comprehensive induction and training programme. You will work closely with the Regional Casework Managers and Regional Manager. This is a home-based, lone-working role, with regular travel required. All travel expenses will be reimbursed. You must have a fast, stable broadband connection in your proposed workspace. About the team In this role you will be working closely with colleagues ..... full job details .....