Regional Asset Protection Manager, UK/Europe

Overview
Regional Asset Protection Manager, UK/Europe. Based in London, this role leads and scales Asset Protection (AP) and Health and Safety across the UK and Europe, partnering with regional AP counterparts in North America and the Director of Asset Protection and Safety. Supports an expanding retail portfolio of -7 locations across multiple countries, with growth planned in coming years.Responsibilities
Asset Protection:
Analyse stock loss and shrinkage data across multiple sites; partner with Retail Operations to develop and execute strategies mitigating internal and external theft, fraud, and operational errors.Lead site-specific assessments for high-loss locations and deliver action plans to reduce exposure and improve compliance.Investigate suspected internal and external incidents including ORC, fraud, and employee misconduct using exception-based reporting and analytics.Operational Security Oversight:
Conduct site risk assessments and vulnerability reviews in compliance with local health and safety regulations.Partner with global leadership to pilot and implement security technologies and regional enhancements.Manage physical security infrastructure (CCTV, alarms, access controls, keys/safe protocols) with compliance to local laws and data protection (e.g. GDPR).Oversee third-party security providers, contract execution, post orders, and service level compliance to ensure safety, brand alignment, and cost efficiency.Optimize deployment of external security resources based on risk, location needs, foot traffic, and regional events.Health and Safety Compliance:
Champion adherence to health and safety legislation across all retail locations in line with local laws and EU directives.Conduct regular audits and partner with store teams and People and Culture to improve safety training, incident reporting, and risk management.Ensure sanctuaries maintain high standard of workplace safety, employee wellbeing, and legal compliance.Incident Response and Case Management:
Respond to critical incidents (theft, violence, protest activity, vandalism, emergencies) and maintain situational awareness across regions.Oversee investigations to ensure they are conducted lawfully, ethically, and with HR and Legal partnership.Coordinate with law enforcement, legal advisors, and security vendors to resolve and prevent further incidents.Field Engagement and People Development:
Coach and support store teams on AP awareness, safety protocols, and operational discipline.Deliver training for new store openings and existing locations with focus on risk reduction and safety culture.Manage regional third-party security vendors, post orders, and service levels.Reporting and Compliance:
Deliver structured reporting (monthly, quarterly, annually) on AP trends, KPIs, and incident outcomes to inform decisions.Ensure compliance with local licensing, employment, and privacy laws related to security services.Stay informed of evolving legal, political, and environmental risks that could impact business continuity and employee safety.Additional Duties:
Perform other responsibilities as required to support the business and brand mission.Qualifications
Bachelor’s degree or equivalent in retail loss prevention, law enforcement, private security, or occupational safety.Minimum 5 years of field-based, multi-site Asset Protection or Loss Prevention experience in the UK or broader Europe, Middle East, Africa region.Minimum 2 years of leadership overseeing multi-site operations and/or third-party vendor performance.Strong understanding of UK/EU health and safety compliance standards and security regulations, including GDPR and duty of care laws.Exceptional interpersonal, investigative, and analytical skills; able to communicate with all levels of leadership and external partners.Demonstrated ability to influence cross-functionally in a fast-paced, scaling retail environment.Technologically proficient in MS Office, RFID, CCTV platforms, POS reporting tools, and case management software.Willingness and ability to travel extensively across the region (up to 80%), including evenings and weekends as needed.Fluency in English required; additional European languages (e.g., French, German, Spanish) preferred.For CA residents, Job Applicant Privacy Policy ..... full job details .....