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Permanent

Refrigeration Service Manager

Wirral
money-bag Negotiable
Posted Yesterday

Refrigeration Service Manager
Location: Head Office- Wirral (with occasional travel across the UK)
Salary: Depending on Experience

We are seeking an experienced refrigeration professional to take the lead in managing our nationwide team of engineers from our Wirral head office. This is a hands-on leadership role where you will oversee service delivery, coordinate planned/reactive works, provide technical support, and ensure the smooth running of our refrigeration operations.

The role will be 80% office-based with around 20% site visits to maintain strong client relationships, carry out quality checks, and support engineers in the field. Occasional overnight stays will be required (on average once per month).

The Role

  • Manage, mentor, and support the refrigeration engineering team nationwide
  • Oversee planning and scheduling for both planned maintenance and reactive works
  • Provide remote and on-site technical support, including CO2 systems
  • Monitor service quality, compliance, and client satisfaction
  • Maintain strong working relationships with key clients
  • Conduct occasional site visits for quality inspections and technical oversight
  • Drive continuous improvement in service delivery and operational efficiency


What’s Provided

  • Company car for business and personal use
  • 25 days holiday plus 8 bank holidays
  • Private healthcare and sick pay (service-based)
  • Pension scheme up to 7%
  • Ongoing training and professional development opportunities


What You’ll Need

  • Proven background in commercial refrigeration, ideally with supervisory or management experience
  • F-Gas Cat 1
  • NVQ Level 2/3 in Air Conditioning & Refrigeration
  • CO2 Qualification
  • Excellent organisational, leadership, and communication skills
  • Ability to balance office-based management with occasional on-site presence


Interview Process

  • Stage 1: MS Teams
  • Stage 2: Face-to-Face at Head Office

This is a permanent opportunity for a highly skilled refrigeration professional to step into a leadership role, shape the future of our service delivery, and enjoy the stability of a predominantly office-based position while staying close to the technical side of the industry.

Get in touch with Jacob from HVAC for more info!

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