Recruitment Support Officer

OverviewEstablished since 2008, we are a social housing recruitment agency based in Birmingham city centre. We have an amazing opportunity for a committed and hard-working professional to join our operations team, where you will play a critical role to the on-going success of the business.

Responsibilities

Ensure all our temporary workers are fully compliant ahead of their start date by conducting thorough checks to verify right to work in accordance with legal requirements

Process Disclosure and Barring Service (DBS) checks for candidates as required

Collaborate with internal teams to ensure compliance procedures are adhered to at all times

Monitoring and chasing outstanding compliance documents via telephone and email

Timesheets - resolving pay queries with candidates and clients

Credit control - managing the sales ledger made up of a wide portfolio of clients

Provide information to clients on outstanding debts and agreeing on payment plans

Daily bank reconciliations and cash allocation

Inbound and outbound telephone calls

Build and maintain strong internal relationships and also rapport with our temporary workers

Ad hoc administration duties including data entry and sending emails

Day-to-day office tasks to ensure smooth running of the workplace, including replenishing office supplies

Assist in the coordination and setup of internal meetings, staff events, and company socials

Contribute to team meetings and have a collective team approach towards wider goals

Qualifications

At least 2 years administration experience, preferably in a fast-paced environment

Strong IT skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Experience working in a sales or recruitment environment is highly desirable

Excellent attention to detail and the ability to manage multiple tasks simultaneously

Must be able to take ownership of the role

Strong communication skills, both written and verbal

To be self-motivated and able to use own initiative

Professional and friendly telephone manner

Approachable and positive attitude

What you’ll get in return

Career progression as the team grows

Fun and supportive work environment

Training and mentorship

Company incentives

Team nights out and social events

Mental health support

The role is Monday-Friday 08:00-17:00.

The Recruitment Support Officer role will suit an individual with a strong administration background who excels in a fast-paced, busy environment. You must have excellent communication skills, as well as good I.T. skills and are able to build professional working relationships with a wide variety of people. It is essential that you are customer focused with a positive, can-do attitude. Time management and organisation are key to being successful in this ..... full job details .....