To provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone. To assist the wider office and facilities team with general administration, assisting with post event cleaning and providing an efficient and flexible service to internal clients. Responsibilities: Reception Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms Be responsible for all documents and post arriving in the office, during the day Every item and visitor to be logged consistently for the records Provide refreshments for clients/meetings where requested Provide support for events as required, including cleaning after events have finished Work with tact and discretion with clients on the telephone and face to face Use the Teams system and answer telephone enquiries promptly and efficiently Occasional cover when required of reception within the other offices To attend departmental and other meetings and training as required Responsible for the day-to-day management and smooth operation of all nine meeting rooms Administration: Produce documents, letters and emails as required for other ..... full job details .....
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