Receptionist

Receptionist and AdministratorSalary: £32,000 - £34,000 p.a.Location: London BridgeHours: 9am-5pm Monday - FridayThis role will be full time office based27 days of holiday plus bank holidays (increasing with service).2 volunteer days a yearA supportive and inclusive working culture.Learning and development.Are you a friendly and organised individual with a passion for delivering exceptional service? Our client, a resident-managed housing organisation, is seeking an enthusiastic Receptionist to join their team! You will play a vital role in a busy housing office, making a real difference in the lives of residents.You will be the first point of contact for residents and visitors, playing a crucial role in scheduling responsive repairs and coordinating essential services. You will ensure effective communication and facilitate the smooth operation of the office.Key ResponsibilitiesPoint of contact for residents and visitorsLog, schedule and manage repair cases using internal systems and trackersCoordinate inspections and appointments with residents, surveyors, and contractorsRaise repair and compliance orders and support statutory inspectionsMaintain accurate records, reports and logsMonitor contractor progress, invoices, and completion timescalesLog repairs accuratelyLiaise with residents to arrange access, resolve issues, and manage follow-upsRequirements:Previous experience within a similar positionProficient in MS officeConfident communication skills and able to liaise with ..... full job details .....