Receptionist

Job Title: Receptionist Location: Wycombe Hospital, Queen Alexandra Rd, High Wycombe HP11 2TT Trust: Buckinghamshire Healthcare NHS Trust Payrate: Band 2, £12.92 per hour Shift Patterns: Monday - Friday 8:00am - 4:00pm (37.5 hours per week) Duration: Start: ASAP End date: 31st December 2026 Responsibilities: Be able to demonstrate own role to new staff and those on induction. Answer the telephone in a professional and pleasant manner, and take accurate messages as required. Be available to work a 7-day working pattern (Saturdays and Sundays), cover leave and sickness absence and cover across sites. (Stoke Mandeville and Wycombe hospitals). Demonstrate a professional, non-judgemental and helpful manner when communicating with colleagues and the public, face to face and on the phone. Communicate verbally in a sensitive and caring manner with patients/ clients including situations where patients/clients may be distressed. Provide and receive routine information, orally, in writing, and electronically from patients, staff, and members of the public. To be proactive in supporting the changing demands within the service, likely to impact on the administrative team. Schedule all Endoscopy appointments on the Endoscopy Reporting System. Add repeat/surveillance patients to Endoscopy systems as instructed by the Team Leader/Admin Manager. Register all new patients on the computer database and check that they have not attended previously. Be able to take appropriate action when ..... full job details .....