Receptionist

Front of House AssistantBased on-site every dayReports to: Front of House ManagerPurposeDeliver a professional, friendly front-of-house serviceEnhance visitor and client experience across reception, switchboard, and room bookingsKey ResponsibilitiesReceptionWelcome all visitors in a professional and friendly manner.Check in visitors and notify hosts promptly.Direct visitors to relevant departments as neededManage reception inbox and handle general enquiriesBook taxis and transport for staffMaintain a clean, organised reception areaEnsure accurate visitor registration in the systemRoom Bookings and EventsCoordinate meeting room bookings (setup, catering, IT, logistics)Liaise with internal teams to ensure smooth events and meetingsConfirm and prepare daily meeting schedulesCommunicate hospitality and catering requirementsEnsure rooms are cleared and reset appropriatelyMaintain accurate visitor records for meetingsSwitchboardHandle incoming calls professionally and efficientlyTransfer calls accurately to appropriate departmentsRespond to enquiries within service standardsFollow procedures for cold callers and suspicious callsReport telecom faults promptlyAdministrationProvide general administrative support as requiredAssist with ad hoc tasks (e.g. training bookings, record keeping, facilities support)Support projects led by different managersTake ownership of assigned operational responsibilitiesGeneral ResponsibilitiesMaintain a professional appearance at all timesDeliver ..... full job details .....