Receptionist

Receptionist - Corsham or Farnborough

Department: Security

Reports to: Security Manager

Role Overview:

We''re looking for a professional and welcoming Receptionist to manage the day-to-day running of the main reception area across two data centre sites. You''ll play a key role in creating a positive, customer-focused first impression, while also supporting site security processes and visitor access management.

Key Responsibilities:

• Provide a professional, friendly ''Front of House'' experience to all visitors and staff.
• Issue Access ID cards to permanent staff and contractors in line with security protocols.
• Process visitor access requests and bookings via the portal and email.
• Liaise with other receptions on the business park to coordinate visitor access.
• Coordinate on-site support services and handle general reception enquiries.
• Update the key management system to reflect changes in access.
• Collaborate with reception staff across sites to ensure smooth, consistent service.
• Maintain a tidy, welcoming reception area and manage office supplies.
• Produce audits and reports for the Security Manager as required.

About You:

• Previous experience working in a customer-facing reception role.
• Positive, proactive, and collaborative team player.
• Strong interpersonal and communication skills.
• Good attention to detail and effective time management.
• Comfortable using Microsoft Office and standard office systems.
• Previous experience with access control systems is desirable but not essential.
• NVQ Level 2 in Customer Services is desirable.