Receptionist and Client Floor Coordinator

Do you want to be part of an award-winning team? We are looking for a

Receptionist and Client Floor Coordinator

to join the Rapport team. We are the EMEA headquarters of one of the USA''s top American banks, situated very close to the River Thames in the City of London. This incredible building consists of 9 floors, including an incredible roof terrace with 360-degree views of some of the most iconic buildings and landmarks in the UK.

We are a very diverse team, of cultures and talents, delivering a wide array of tasks. From security lobby management, to booking events spaces and physically setting them up. Join our team of 6 rotating between our dedicated meeting and events space and the ground floor, managing a multi-tenanted reception.

Type of contract:

Full-time, permanent

Hours:

40 per week (Monday-Friday; shift rota basis, between 7 AM - 6 PM with some evening events to cover).

What will you get?Financial Freedom:

Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!Secure Your Future:

Benefit from a contributory pension scheme for a stable financial tomorrow.Health Matters:

Access wellness programs, an Employee Assistance Program, and digital counsellor services for wellbeing support.Thrive Personally and Professionally:

Unlock endless learning and development opportunities to elevate your career!Celebrate Excellence:

Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.Give Back to Community:

Take one paid day off annually to support a cause you''re passionate about!

Main responsibilitiesLobby and security badge managementMeeting and events supportPersonalized guest services.Switch board and email managementFirst line of technical AV support

The ideal candidate willShare our Rapport values:

Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.The ideal candidate will be a critical thinker and a strong communicator.Very much a people person that knows how to prioritize and use their initiative to achieve the best possible outcome and never accepting mediocracy.The ideal candidate will have computer literacy and experience in a customer facing role.Somebody who takes pride in providing a first-class service, has a strong customer service ethic; nothing is too much trouble.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UKandI, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your ..... full job details .....