Receptionist and Bookings Clerk

Title: Receptionist and Booking Clerk Location: Braintree, Essex (Hybrid) Hours: (Part-Time) Type: Self-Employed Pay: £ Base + Bonus/Commission earning opportunity Our client an Braintree based medical Aesthetics, Skin and Laser Clinic is looking for an experienced, friendly and highly organised Clinic Receptionist to manage our front-of-house service. You must be extremely confident using a computer, ipad, iphone, booking systems and CRM platforms and have excellent customer service and communication skills. Part-Time 3-4 days per week Monday: 10.00 am-5.00 pm Tuesday: 11.00 am-7.00 pm Wednesday: 10.00 am-8.00 pm Thursday: 11.00 am-7.00 pm Responsibilities Open the clinic at the beginning of the day and securely lock up when required. Welcome clients and check them in on our system. Ensure medical history and consent forms are completed. Take treatment payments and deposits. Check clients out and rebook future appointments. Add accurate notes to client records. Follow up with clients who have outstanding deposits. Respond to enquiries through WhatsApp and social media. Manage appointments using the clinic booking system. Maintain a professional and welcoming reception area. Support the smooth running of the clinic. Essential requirements Previous receptionist, front-of-house or customer service experience. Excellent IT, computer and systems skills. Experience using booking, CRM or diary-management systems. Confident handling payments and client information. Excellent ..... full job details .....