Receptionist and Administrator for Domestic Violence Charity

Receptionist / Administrator Domestic Violence Charity Location: Bristol Hours: 37.5 between 9am - 5pm Salary: £13.85 + Holiday Pay or £15.52 Including hourly holiday pay Contract: 4 weeks starting Mar 9th Role Summary: The Office Administrator/Receptionist will be the welcoming first point of contact for a busy domestic violence charity, providing a professional, calm and compassionate reception service to service users, visitors and external partners. This varied role combines front-of-house reception duties with office administration and facilities management, ensuring the smooth day-to-day running of the head office, including health and safety compliance, office maintenance, stock control and contractor liaison. Key Responsibilities: Oversee the day-to-day running of the office, ensuring the building, equipment and meeting rooms are well maintained, safe and compliant with health and safety requirements. Liaise with contractors and coordinate statutory checks (e.g. fire alarms, gas safety, equipment servicing) and maintain accurate records. Manage office supplies, stationery and stock control. Provide a professional and friendly reception service, responding to phone, email and in-person enquiries, including sensitive or distressing calls. Direct referrals and enquiries appropriately, including to the duty team where required. Maintain building security procedures and ensure reception areas are safe, welcoming and tidy. Manage incoming and outgoing post and general ..... full job details .....