Receptionist / Administrator

Receptionist/ Administrator 37 hours per week Permanent Southampton SSJandI Service, London Road Salary Scale: 20 - 21 (£25,947 - £26,305 per annum) About Us This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society. The Impact You''ll Make As one of the primary faces of the SSJandI Alcohol and Drug Service, you will set the tone for every individual walking through our doors or reaching out over the phone. Operating with a calm, controlled, and welcoming manner, you will seamlessly guide clients to their appointments, pass queries to duty teams or care coordinators, and serve as a reassuring presence during critical moments in their recovery journey. Working with a person-centred approach, you will directly support Southampton residents who are ready to make meaningful changes to their lives. By connecting service users to vital interventions-from therapeutic groups to prescribing and needle exchange services-and maintaining strong risk management standards, you will help create a safe environment where individuals feel heard, ..... full job details .....