Receptionist Administrator

Epsom, Surrey£28,000 - £30,000 per annumFull-time Monday to FridayWe are recruiting a professional and friendly Receptionist to join a well-established plumbing and heating company based in Epsom. This is an excellent opportunity for someone with strong customer service and administrative skills who enjoys being the first point of contact for customers and supporting a busy office environment.The company has built a strong reputation across Surrey for providing a reliable, high-quality plumbing and heating service to both residential and commercial customers. With a supportive team culture and a commitment to delivering outstanding customer service, this is a fantastic opportunity to join a growing local business.What are the day-to-day duties of the Receptionist role?Answer incoming telephone calls and respond to customer enquiries professionally and efficiently.Greet visitors and customers, ensuring a welcoming and positive experience.Schedule plumbing and heating appointments and coordinate engineer diaries.Manage email correspondence and direct enquiries to the appropriate department.Update and maintain customer records and job information on internal systems.Liaise with engineers and customers regarding appointments, job updates and service requests.Process invoices, purchase orders and general administrative documentation.Support the wider office team with administrative tasks and day-to-day operations.Handle customer queries and resolve issues where possible, ..... full job details .....