Receptionist / Administration Assistant

Role-Summary

Pyramid8-are-supporting-a-growing-fast-paced-in-business-in-Castleford.-We-are-seeking-a-professional-and-highly-organised-Receptionist-/-Administration-Assistant-to-support-the-day-to-day-operations-of-our-business.-This-is-a-key-front-of-house-and-administrative-role,-responsible-for-delivering-a-high-quality-service-to-clients,-visitors,-and-colleagues-while-ensuring-the-smooth-running-of-office-functions.-The-successful-candidate-will-demonstrate-professionalism,-accuracy,-and-confidentiality-at-all-times.

Key-Responsibilities

Reception-&-Communication

• Act-as-the-first-point-of-contact-for-clients-and-visitors,-providing-a-welcoming-and-professional-service
• Manage-incoming-calls,-emails,-and-correspondence-efficiently
• Liaise-with-clients,-third-parties,-management,-and-colleagues-across-the-business
• Communicate-clearly-and-effectively,-both-verbally-and-in-writing

Administration

• Provide-administrative-support-across-all-areas-of-the-business
• Maintain-accurate-records-using-internal-systems-and-processes
• Prepare,-draft,-and-format-documents-as-required
• Handle-confidential-and-sensitive-information-with-discretion
• Support-health-&-safety-responsibilities
• Deliver-a-timely,-professional,-and-high-quality-service-at-all-times

Client-Relations

• Communicate-effectively-with-clients-and-external-parties
• Demonstrate-empathy-and-understanding-in-all-interactions
• Build-trust-and-inspire-confidence-with-clients-and-professionals

Person-Specification

Essential-Skills-&-Experience

• Strong-written-and-verbal-communication-skills
• Excellent-interpersonal-skills-with-a-professional-and-empathetic-approach
• Ability-to-manage-workload,-prioritise-tasks,-and-meet-deadlines
• High-attention-to-detail
• Ability-to-multitask-and-remain-calm-under-pressure
• Self-motivated-with-a-proactive-approach-and-strong-team-ethic
• Flexible-approach-to-working-hours-when-required

Desirable

• Previous-experience-in-a-similar-office-based-role
• Ability-to-build-and-maintain-strong-working-relationships
• Professional,-reliable,-and-adaptable
• Commitment-to-organisational-values-and-success