Receptionist - 30 hours a week

Receptionist

Location: Leicester City Centre
Salary: -12.58 per hour (Scheduled increase from next month!)
Permanent | Part-Time (Approx. 30 Hours Per Week)
Start: ASAP

Are you a skilled Receptionist currently working within a GP practice but seeking a fresh challenge? We are looking for a compassionate, resilient, and highly organised individual to join our client''s healthcare business.
You will be the first point of contact for service users and vulnerable patients, ensuring they receive a professional and empathetic welcome during their visit.

The Role

As the face of the service, you will manage a busy front-of-house reception while maintaining the integrity of patient data. Your day-to-day will include:

• Patient Coordination: Meeting and greeting service users, supporting access to self-managed care, and booking appointments via the Inform EPR and SystmOne systems.
• Communication: Managing a busy telephone service, accurately taking messages, and signposting patients to appropriate clinical services.
• Data & Records: Maintaining patient records in line with Information Management policies, including updating demographics, scanning, and archiving.
• Clinic Support: Working alongside nursing staff to support the smooth operation and closure of clinical venues.

What You''ll Need (Essential Criteria)

• SystmOne Expertise: You must have a sound, working knowledge of SystmOne. This is essential for the role.
• GP Practice Experience: Ideally, you are currently (or have recently been) working within a GP surgery or similar primary care environment.
• Resilience & Empathy: You must feel comfortable and confident working face-to-face with vulnerable patients, maintaining total discretion and professionalism.
• Experience with computer-based information systems and a high level of accuracy in data entry.

Why Join?

• Stable, Permanent Contract: Enjoy the security of a permanent role with consistent hours.
• Competitive Pay: Starting at -12.58/hr, with a guaranteed pay rise already scheduled for next month.
• Meaningful Work: Play a vital part in a service that supports the health and well-being of the local community.

What you need to do now


If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.
If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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