Reception Team Leader

OverviewOur family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico are currently recruiting for a Reception Team Leader to oversee our new team based with a brand new client who are one of the largest housing associations in the UK. The Reception Team Leader will lead the reception services at the Wembley office, managing 1 other part time receptionist on site. The team are tasked with delivering an exceptional front of house service to all of the associations customers and colleagues, as well undertaking ad-hoc administrative tasks.

Hours:

35 hours per week, with shifts from 8am-4pm, from Mon-Fri

Salary:

£32,000 per annum

Responsibilities

Lead the reception services at the Wembley office and manage one other part-time receptionist on site.

Ensure delivery of an exceptional front of house service to all customers and colleagues.

Coordinate ad-hoc administrative tasks as required.

QualificationsThe successful candidate will be an experienced and service-focused leader with a can-do attitude, who is comfortable in managing tasks and people in a fast-paced office environment. They will be skilled in conflict resolution under pressure, with the ability to work well both alone and as part of a team.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline for employees, providing counselling and information services

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