Competitive
About the Role
As Reception, Reservations and Events Manager, you will oversee front-of-house operations and lead the reservations and events team across two acclaimed London venues. Based in Victoria, this permanent position offers a competitive salary of £45,000, with bi-annual bonus incentives and Monday-to-Friday shift patterns. Your remit covers managing guest bookings, coordinating private events, and maintaining seamless daily reception duties. The role demands strong leadership, meticulous organisation, and refined communication skills to uphold the restaurant group’s excellent reputation. With a stable team and plans for portfolio growth, this position suits a seasoned hospitality professional seeking consistency and progression within an established independent operation.
Job Title:andnbsp; andnbsp; andnbsp; andnbsp; Reception, Reservations and Events Manager
Our client is an iconic independent restaurant that offers exquisite food within two very successful venues. The group is well-established in London and is planning to expand its portfolio in the coming years. The successful Head of Reservations and Events can expect to be part of a very stable and successful operation!
Reservations and Events Manager Benefits:
- Monday to Friday shift patterns.
- A competitive starting package of andpound;45,000 per annum.
- Bonus related incentives payable twice per annum.
- Based in Victoria andndash; easy commute from most areas in London.
- Very stable team and operation.
Reservations and Events Manager Responsibilities:
- Responsible for the reservations and events team.
- To help answering telephone enquiries.
- Delegating staff Rota''s.
- Ensuring the team are motivated and organised.
- Managing all third-party enquiries.
- Management of reports for reservations and events.
- Responsible for the groups Private Dining andamp; Membership Manager.
- Development of sales revenue both pro/reactive.
Reservations and Events Manager Requirements:
- A hands-on, natural leader with strong communication andamp; organisational skills and the ability to coach and motivate the team.
- Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.
- An enthusiastic team player with a guest focused approach and excellent attention to detail.
- A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.
- Have a pro-active role in recruiting new members for the restaurant.
- Assist with hosting Events when required
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