Reception Manager

Reception ManagerWindsorUp to £35,000 + Excellent BenefitsWe are currently recruiting for an experienced Reception Manager, or a strong Senior Reception Supervisor ready to step up, to join a well-established luxury hotel operation based in the Windsor area.This is an excellent opportunity to join a high-quality hospitality environment with a strong focus on guest experience, team development, and operational excellence.The RoleThis is a hands-on Front Office leadership position where you will play a key role in the day-to-day running of Reception, ensuring exceptional service standards and smooth operational delivery at all times.You will be responsible for leading, motivating, and developing the Reception team while maintaining a professional and guest-focused environment.Key ResponsibilitiesLeading the daily Front Office operationDelivering exceptional guest service standardsTraining, coaching, and developing team membersSupporting departmental performance and upselling initiativesManaging operational procedures and standardsWorking closely with Housekeeping, Maintenance, and other departmentsSupporting Duty Management responsibilities when requiredWhat We Are Looking ForPrevious experience within a 4 or 5-star hotel Front Office environmentExperience in a Reception Manager, Assistant Front Office Manager, or Senior Reception Supervisor roleExperience using Opera PMS is highly advantageousStrong leadership and communication skillsA hands-on and proactive management ..... full job details .....