Reception Manager

Reception Manager Windsor Up to 35,000 + Excellent Benefits We are currently recruiting for an experienced Reception Manager, or a strong Senior Reception Supervisor ready to step up, to join a well-established luxury hotel operation based in the Windsor area. This is an excellent opportunity to join a high-quality hospitality environment with a strong focus on guest experience, team development, and operational excellence. The Role This is a hands-on Front Office leadership position where you will play a key role in the day-to-day running of Reception, ensuring exceptional service standards and smooth operational delivery at all times. You will be responsible for leading, motivating, and developing the Reception team while maintaining a professional and guest-focused environment. Key Responsibilities Leading the daily Front Office operation Delivering exceptional guest service standards Training, coaching, and developing team members Supporting departmental performance and upselling initiatives Managing operational procedures and standards Working closely with Housekeeping, Maintenance, and other departments Supporting Duty Management responsibilities when required What We Are Looking For Previous experience within a 4 or 5-star hotel Front Office environment Experience in a Reception Manager, Assistant Front Office Manager, or Senior Reception Supervisor role Experience using Opera PMS is highly advantageous Strong leadership and communication skills A hands-on and ..... full job details .....