Reception Administrator

The world is yours with Meli

Discover a boundless path at Meli, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global familyAbout Meli White House Hotel NW1 3UPMeli White House is a modern and elegantly newly refurbished hotel exceptionally located next to Regents Park, within a short walk from the world-renowned shopping streets of Oxford Circus and Regents Street. Warren Street, Great Portland Street and Regents Park underground stations are all within a 5-minute walk.** Salary package: £

27,583.40

// Hotel discounts // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards andreferralbonuses // many more**Reception AdministratorMission:

To assist the Reception Manager in managing the daily operation of Reception, controlling the arrivals list, with specific emphasis on account instructions and keeping an up-to-date correspondence system ensuring all arrivals are closely monitored and constantly updated at all times.Responsibilities will include, but are not limited to:Ensure all staff is trained on ledgers and the daily supervision on ledgers, along with the correct follow up of the ledgers and any other administrative procedure.Support and promote positive communication links between Reception, Sales, Reservations and Accounts, enabling them to provide the highest level of service at all times.Ensure that credit is managed effectively, by maintaining diverse accounts under control.Check the next days arrivals list, ensuring all details are correct, including payment details, correspondence backing up and guaranteeing the bookings, credit arrangements and profiles up to date. This includes groups and aircrews.Daily supervise ledgers after Reception closes the credit accounts, ensuring all ledgers are correct and/or passing them to a nominated employee for correction within the shift. To control all ledgers of the day ensuring they are clear without exception, noting any discrepancies and communicating them to the Reception Manager.To act as a liaison between Reception, Sales, Reservations and Accounts, thereby communicating accurately information and seeing that it is acted upon accordingly.To ensure all hotel credit procedures are strictly adhered to and all records are accurate.What we are looking forOPERA knowledgeFluency in Englishandadditional Spanish would be beneficialPrior experience in a similar roleThe successful candidate must already have eligibility to work in the UK.Because belonging to the great Meli family is being VIPHolidays: 28 days holiday including 8 public holidaysContributory pension schemeRefer a friend bonus: £500 (subject to successfully completed 6 months probation)Discounted dental and health cover with HSFGreat discounts with Melia Hotels Worldwide: (Friends and families discounts)Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platformAwards and Recognition Programs: Joina culture of recognition and reward, with loyalty bonuses and referral incentivesCareer growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)High street discounts: with Perks at WorkMeals on duty, Payday Parties and LaundryThe successful candidate must already have eligibility to work in the UKAt Meli we are all VIPGreat professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli an opportunity for constant growth and a passport to create your future wherever you want.Our warmth, proximity and passion for what we do make working at Meli an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.At Meli Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.We promote our commitment to equality and diversity , avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company .Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is " Towards a sustainable future, from a responsible present ". Thanks to al our collaborators, we make it possible.If you want to be

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