https://jobs.co.uk/job/reactive-repairs-planner-connect2dudley--2551417c-e7f2-4476-8605-bd64ebd6a97b RSS feed for Reactive Repairs Planner at Connect2Dudley. en-gb Fri, 24 Apr 2026 12:11:52 GMT https://jobs.co.uk/job/reactive-repairs-planner-connect2dudley--2551417c-e7f2-4476-8605-bd64ebd6a97b https://jobs.co.uk/job/reactive-repairs-planner-connect2dudley--2551417c-e7f2-4476-8605-bd64ebd6a97b Tue, 21 Apr 2026 23:00:00 GMT Location: Brierley Hill | Salary: £14.82 - £19.38/hour | Type: Temporary | Receive and process calls from a range of other departments wishing to report or make enquiries regarding a wide range of responsive repairs. To take follow up action in respect of calls received liaising with customers and issuing work to trade colleagues, contractors and a wide range of council departments. To refer all calls and queries regarding daytime emergencies to the appropriate areas/teams operations officers. Process all reports in an accurate and timely manner. Act as point of contact for on-site staff/managers and maintain a log of their whereabouts both for safety, workload management and audit purposes. Receive repair requests, to diagnose using skills, training and IT systems, establish the reason for the request, its urgency and to take prompt and appropriate action in accordance with policy procedures and instructions. Respond to any enquiry, including making appropriate referrals to other Housing or Council services. Maintain a comprehensive knowledge of all data bases and software used within the Department including any amendments. To be responsible for undertaking daily scheduling of operatives including resource levelling and reassigning tasks where n... Temporary