Quality technologist

A leading manufacturer of personal care and cosmetic products has partnered with Woodstock Recruitment to hire a new Quality Technologist-to their team.

Do you have previous quality experience working in a factory / manufacturing environment?

Do you have prior experience of working within an FMCG environment, such as food, chemicals, personal care or cosmetic manufacturing?

Have you worked within a GMP manufacturing environment?

Been involved with audits and customer complaint processes?

Key responsibilities:

• Manage and respond to consumer and customer complaints ensuring that all complaints are investigated and appropriate actions taken to ensure consumer and customer confidence is maintained
• To be the first point of contact should any complaint or non conformity be raised. Ensuring that all stock is quarantined and that root cause analysis is completed.
• Maintain standards for all approved packaging & RM items on site
• Management of Internal Audit program
• Management and completion of the companies supplier approval programme
• Management of supplier non-conformances ensuring timely communication for resolution
• Management of all site external calibrations ensuring full compliance to accreditation and customer requirements
• Completion and trending of site GMP audits
• Management of rework process
• Completion of monthly supplier performance reviews.
• Support Production by carrying out line quality checks.
• The assessment and archiving of related quality documentation.
• Attend and prepare reports for weekly Quality meeting
• Carry out QESH internal audits as required
• To promote Health & Safety policy and procedure, ensuring a safe working environment at all times
• When requested to provide cover within the department
• To ensure that all Health and Safety standards are maintained and that you show due diligence at all times.

Skills, experience and qualifications:

• Experience from a previous quality function wtihin a manufacturing environment - FMCG, Chemical, personal care ideally
• Knowledge of GMP auditing
• Knowledge of supplier non-conformance processes
• Knowledge of customer complaint processes
• Competent MS Office ueser
• Ideally knowledge of basic laboratory procedures incase cover is needed in the lab (desirable not essential)