Quality Support Manager

The Quality Support Manager will play a crucial role in ensuring the highest standards of quality and compliance across the site. This permanent role in Birmingham requires a professional with a strong background in quality and compliance.Client DetailsThe company is a medium-sized organisation operating within the distribution industry, with a focus on providing exceptional quality and customer satisfaction. They are committed to maintaining high standards and ensuring continuous improvement in all areas of their operations.Descriptionrovide quality support to assigned Service Centres to ensure compliance with GDP and quality standards.Undertake routine quality-related activities including quality oversight reviews, non-conformance management, facility temperature reviews, oversight of pest control records, management of outsourced activities and associated documentation, reporting quality metrics, and escalating issues in the event of poor quality or non-compliance with GDP requirements.Support the Head of CLC and Quality Management team in maintaining and continuously improving standards of quality and compliance with GDP in the CLC.Working with internal stakeholders to develop a quality culture incorporating continuous improvement across the central logistics centre and making recommendations to the Head of CLC.Lead regular quality review meetings to discuss and address quality and compliance issues.Perform quality audits to demonstrate compliance or identify ..... full job details .....