Quality Manager - UK's No.1 Soap Manufacturer. Hybrid

"The Bar is Back" - and we need your mechanical expertise, problem-solving mindset, and drive for innovation to help us scale from 20 million to 70 million bars a year.

At Soapworks, we do more than make soap - we craft a wide range of personal care products, including hair and body cleansers and aromatic oils. We produce high-quality, sustainable soap products for leading global brands.

We are currently looking for an experienced Quality Manager to manage the Quality function in support of our business goals involving all aspects of quality and our business management system standards.

The Role at a Glance:

Quality Manager
Glasgow - Hybrid
Up to £45,000 per annum + 33 days holiday, rising with service
Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to Help@Hand (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More…

Full Time - Permanent
Hours of Work (37.5hrs per week):
8am – 4.30pm (Mon-Thurs), 8am – 3pm (Fri – working from home)

Reporting to: Managing Director

Values: Ethical, Sustainable, Trusted
Company: UKs Largest Bar Soap Manufacturer with a global customer base
Who’s products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More…

Your Background / Skills: Quality Management, Internal & external audit management, Quality assurance for in-process and finished goods manufacturing.
Direct Reports: 4

Our Story:

Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world’s top brands as a leading supplier and partner.

In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco-friendly production.

As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we’re not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create.

Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being.

We don’t just make soap - we create products that align with a better, more sustainable future.

The Opportunity:

To manage the Quality function in support of our business goals involving all aspects of quality and our business management system standards.

Key Responsibilities Include:

•    Lead and drive compliance with ISO and all certified standards.
•    Own and manage the QMS, processes, and documentation to meet ISO22716 Cosmetic GMP, BRC Consumer Products, RSPO Supply Chain, and Cosmos Organic requirements.
•    Manage and develop the Quality Team and oversee daily operations.
•    Chair monthly and annual Quality Meetings, ensuring performance reviews against Quality Manual 5.6.2.
•    Set annual Quality objectives and deliver them on time.
•    Define, monitor, and report on Quality KPIs.
•    Coordinate and support external and internal audits, including traceability and recall exercises.
•    Safeguard product quality—ensuring in-process and finished goods meet customer standards.
•    Investigate complaints, non-conformances, and deviations; drive root cause analysis and implement CAPAs.

About You:

Qualifications

•    Degree in a scientific discipline or extensive manufacturing experience with a strong focus on Quality systems.

Experience / Skills / Knowledge

•    Proven track record in Quality systems and GMP compliance, including ISO22716 Cosmetic GMP, BRC Consumer Products, RSPO Supply Chain, and Cosmos/Soil Association Organic.
•    Experienced leader with a history of managing and developing high-performing teams.
•    Proficient in Office 365 and ERP systems.

Aptitudes / Attributes

•    Clear, confident communicator—skilled in cross-functional collaboration and customer engagement.
•    Strong presence within senior management, capable of delivering impactful results and updates at board level.

What’s on Offer:

•    Competitive Market Salary
•    4-weekly pay cycle
•    33 days holiday inclusive of bank holidays rising with service
•    Pension
•    Death in Service benefit of 3x basic salary
•    Income Protection Benefit after 1 year in role
•    Access to Help@Hand who provide EAP, GP & Physio services. They also provide information on health, family, money & work, as well as discounts with various retailers.

Sounds like a good fit? Apply here for a fast-track path to our Leadership Team

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