Negotiable
At TFP we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives.
We are looking for brilliant minds and passionate hearts to help us shape the future of fertility health. Our mission is to use technology to provide parents with a memorable best-in-class fertility journey that leads to the best outcome – starting a family!
Science research and innovation are key to how we work and have led to us pioneering fertility treatment for more than 33 years. Many of our clinicians are internationally renowned specialists and we regularly share knowledge across our clinics to further improve our success.
The RoleWe are seeking an enthusiastic and proactive individual who will be responsible for leading and maintaining the Healthcare Quality Management System (QMS) at the clinics and satellites, and implementing the system to continually improve the quality and effectiveness of the service provided in accordance with the conditions of the Human Fertilisation and Embryology Authority (HFEA). These conditions must also comply with the guidance on good practice as set out in the HFEA’s Code of Practice and all relevant clinical and laboratory directives. The role includes responsibility for management of all incidents, non-conformances and complaints, user satisfaction reviews, internal and external auditing, monitoring, evaluation and continual improvement. As well as management of Quality for TFP Boston Place you will also be a member of the wider TFP quality team working on Group level projects and initiatives.
This is a full time position 37.5 hours per week
LocationLocation:
Belfast Fertility was established in 2013 and is Northern Ireland’s longest standing private IVF clinic. Due to the passion, expertise and reputation of our team, Belfast Fertility has grown and now performs approximately 500 fresh cycles and 400 frozen cycles per year. We offer a full suite of treatment and diagnostic services, including PGT. Conveniently located in a business park setting on the outskirts of Belfast, adjacent to J1 of the M2, there is ample free parking for staff and patients at the front of the building. Our state-of-the-art laboratory was purpose built in 2013 and is equipped with the latest equipment and monitoring systems that support us in achieving excellent outcome KPI’s. Belfast Fertility was awarded Northern Irelands Fertility Clinic of the Year 2022 at the prestigious GHP Healthcare and Pharma awards and has a 5/5 inspection rating from the HFEA.
Key Responsibilities
Establishing and managing quality, risk and governance strategies within the clinic and its satellites
Maintaining the HFEA licence
Developing and monitoring the quality policy, quality objectives and quality indicators
Internal and external auditing, user satisfaction and complaints management
Incident management: investigation, corrective and preventative actions
Training, communicating, monitoring and motivating all staff to support the QMS
Qualifications and Training
Degree or equivalent post graduate diploma and/or experience
Recognised management qualification and/or healthcare experience
Using and managing Quality Management Systems and Risk Management processes and practice, including risk assessment and incident investigation
Conducting and preparing for audit
Experience in using QMS software
Document control experience
Proven competency in managing complaints
Background in developing policies and procedures
Skilled in project management
Experience of working within a complex organisational environment
Hours:
Full Time 37.5 Hours per week
Salary:
Competitive (Experience dependent)
Pension:
Dual Contribution scheme
Holiday Entitlement:
27 Days + Bank holidays (pro ..... full job details .....
Negotiable