Quality Manager

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Quality Manager

role at

Smiley and Co, Ltd.

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Join to apply for the

Quality Manager

role at

Smiley and Co, Ltd.

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OverviewQuality Manager (Apprenticeships, Adults, Partnerships and Corporate Services)

Location : Swindon - North Star Campus and Queens Drive Campus

Salary : £41,748 - £44,619 per annum

As a

Quality Manager

you will bring clarity, consistency and a touch of brilliance to our provision across the listed areas.

Responsibilities

Lead the charge on continuous quality improvement across apprenticeships, adult learning, partnerships and corporate services

Track achievement, retention and destination data like a quality detective, always looking for the next improvement opportunity

Design and implement a Corporate Services Quality Framework

Manage the Self-Assessment and Quality Improvement Plan processes

Collaborate with curriculum leaders, quality teams and external partners to ensure every learner gets a top-tier experience

Support inspections and external quality assurance visits and ensure you are inspection ready

Manage the college''s complaints and compliments process with fairness and speed

Experience / Qualifications

Proven experience working in apprenticeships (essential)

Experience in adult learning, partnerships or corporate services quality (desirable; training and support can be provided)

A Level 5 teaching qualification and a head for data, detail and deadlines

A calm, clear communicator who can build strong relationships across teams and with external stakeholders

Be a creative thinker who sees quality not as a checklist, but as a culture

Commitment to safeguarding, inclusion and continuous improvement

Apprenticeship experience is an essential requirement for this role. We can provide training and development for the other areas of responsibility (adult learning, partnerships and corporate services) if required.

Benefits

35 days Annual leave

21.7% College pension contribution to LGPS

Staff development and training (100% employer coverage for training/development related to your role, and discounted part-time courses)

Health care cash plan for employee and dependants

Free car parking

Discounted on-site hair, beauty and wellbeing

Free of charge on-site gym

To ApplyIf you feel you are a suitable candidate and would like to work at New College Swindon, then please apply.

Compliance and SafeguardingWe are committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be required to undergo a Disclosure and Barring Service (DBS) check and additional pre-employment screening before your appointment is ..... full job details .....