Quality Manager

Quality Manager Location: Thetford, Norfolk Job Type: Full-Time, Permanent Hours: Monday to FridayAbout the Role Our client, an established manufacturer, is looking to appoint a Quality Manager to take ownership of its quality and compliance operations. This is a hands-on leadership position for someone who enjoys getting into the detail while also shaping how quality is managed across the wider business.What You''ll Be Doing Acting as the go-to person on all matters relating to quality, technical compliance and standards.Planning and delivering internal audits, while preparing the business for external inspections.Hosting and coordinating customer-led audits, ensuring the business puts its best foot forward.Leading on customer complaints - getting to the root cause and putting lasting corrective measures in place.Benchmarking current systems against GMP and ISO frameworks, with a view to future accreditation.Signing off incoming raw materials and components before they''re released to production.Vetting and reviewing suppliers to confirm materials meet quality, consistency and ethical sourcing expectations.Keeping SOPs, procedures and technical policies current and fit for purpose.Maintaining accurate technical records across customer and regulatory platforms.Staying on top of portal updates, queries and submissions in good time.Partnering with other departments to iron out technical problems and push improvement projects forward.Picking up additional quality-related work ..... full job details .....