https://jobs.co.uk/job/quality-manager-right-now-recruitment--83b26e0e-e53b-4713-90c8-7f92358f43fa RSS feed for Quality Manager at Right Now Recruitment. en-gb Sat, 23 May 2026 16:17:02 GMT https://jobs.co.uk/job/quality-manager-right-now-recruitment--83b26e0e-e53b-4713-90c8-7f92358f43fa https://jobs.co.uk/job/quality-manager-right-now-recruitment--83b26e0e-e53b-4713-90c8-7f92358f43fa Mon, 11 May 2026 23:00:00 GMT Location: Hounslow | Salary: £40000 - £50000/annum | Type: Permanent | Our client, a leading e-commerce logistics business based in the London Heathrow area, is looking for a permanent Quality Manager to join their expanding Quality and Network Operations team. This is a high-impact leadership role where you will take ownership of service performance across the end-to-end parcel journey, driving continuous improvement, visibility, and operational excellence across the business. Alongside day-to-day quality management, you will lead and develop a team of up to 7 Quality professionals, acting as a key escalation point and performance driver. This is a remote role. Hours: Monday - Friday, 09:00 - 17:30 (with occasional weekend on-call requirement) Duties and Responsibilities of the Quality Manager: Analyse end-to-end performance across the full parcel journey, identifying trends, risks, and areas for improvement at each stage. Own and manage business-wide performance communications, ensuring service impacts are clearly understood, regularly updated, and resolved in a timely manner. Develop and implement innovative quality management approaches to improve service visibility, efficiency, and overall performance. Lead effective cross-de... Permanent