Quality Manager

The Role: Quality Manager

Location: Northampton

Salary: Circa £45k

Shift: Monday to Friday 42.5 hrs per week

Status: Permanent

Role Summary:

• To ensure all products comply with food & feed safety, quality and legality requirements and ensure all staff comply with food & feed safety, quality and legality procedures and policies.
• Ensure that Weekly/Monthly audits are carried out and review records generated by Supervisory, Team Leaders and Production line staff, and verify against company’s best practice.
• Complete ad-hoc Quality reports and summaries when required.
• Control of the quality manual: Updating, maintaining and ensuring company compliance with current legislation/customer/governing body standards.
• Control of documents: Updating and maintaining company documents. Updating and maintaining records/forms and ensuring correct usage.
• Customer focus: monitoring of requirements and needs of customers. Authorization of specific individual requirements.
• Liaising and Planning of quality procedures, policies and work instructions: Creating, maintaining and assisting in the production and amendment of procedures, policies and work instructions.
• Ensure competence, awareness, and training. Ensure all staff have the correct training for their specific job and provided with relevant P.P.E.
• Communication with Customers: Monitoring and measurement of customer satisfaction and complaints. Identify trends and patterns and use them for continuous improvement.
• Manage the External audits (BRC, ORGANIC, TASCC, UFAS). Maintain standards, identifying areas of non-conformity and advising where necessary of changes that need to be made.
• Ensure Internal Audits are carried out to schedule.
• Ensure that Control of non-conforming product and service: Inspect returned parts. Quarantine infected stock.
• Communication of Corrective and preventive actions: Investigate customer complaints where requested. Supply reasons why errors occurred and identify and put in place actions to ensure these do not re occur.
• Control of internal and external standards: Maintain and issue appropriate standards to required departments.
• Dealing with customers and suppliers: Communicate via e-mail and telephone or if appropriate in person with quality personnel from various suppliers and customers.
• Responsible for the Pest Control Management on Site – liaising with Site Manager and Managing Director to set up pest control contracts and ensure overall management of the contract.
• Ensure that the management of Mycotoxins testing is carried out correctly and according to specified guidelines.
• Monitor/completion of maintenance inspection reports.
• Comply with all Health & Safety Regulations in accordance with the Health & Safety Act 1999.

The ideal candidate profile will look something like this:

· Quality Assurance Experience

· Knowledge of Food Manufacturing

· Food Hygiene Certificate

· Audit Qualification

· HACCP trained.

· BRC Experience

· Strong managerial experience

· The ability to coach and educate staff in best practice.

· Excellent communication skills

· Ability to handle and deal with challenges and opportunities to support integral improvements within the business.

· Flexible, adaptable with a positive outlook.

Full support and training will be given for the right candidate who has some of the skills required.