https://jobs.co.uk/job/quality-lead-adecco--ec2f20df-721b-4076-a985-ed594ae06626 RSS feed for Quality Lead at Adecco. en-gb Wed, 02 Sep 2026 23:26:57 GMT https://jobs.co.uk/job/quality-lead-adecco--ec2f20df-721b-4076-a985-ed594ae06626 https://jobs.co.uk/job/quality-lead-adecco--ec2f20df-721b-4076-a985-ed594ae06626 Mon, 31 Aug 2026 23:00:00 GMT Location: London | Salary: £50000 - £53948/annum | Type: Permanent | Quality Lead Salary up to -(phone number removed) + benefits Fully remote Our client is a Regulatory body looking for Quality Lead to join a newly formed Quality Assurance team. The Quality Lead postholder will provide Quality Assurance, ensure an appropriate framework is in place to maintain the quality of the clients decision-making and wider casework, and contribute to policy reviews, regular assurance exercises and training for new and existing caseworkers relating to Quality. Experience required: Demonstrable experience of leading and delivering Quality Assurance using QA methodologies, ideally in a complaints/ casework environment Experience of dispute resolution and complaint handling Experience of delivering against set targets and KPI''s Permanent