https://jobs.co.uk/job/quality-lead-adecco--b17b3b93-1f88-48b8-8dc8-d0595905946c RSS feed for Quality Lead at Adecco. en-gb Thu, 03 Sep 2026 21:15:53 GMT https://jobs.co.uk/job/quality-lead-adecco--b17b3b93-1f88-48b8-8dc8-d0595905946c https://jobs.co.uk/job/quality-lead-adecco--b17b3b93-1f88-48b8-8dc8-d0595905946c Thu, 03 Sep 2026 11:53:07 GMT Location: London | Salary: 50000.00-50000.00 Annual | Type: Permanent | Quality LeadSalary up to (phone number removed) + benefitsFully remoteOur client is a Regulatory body looking for Quality Lead to join a newly formed Quality Assurance team. The Quality Lead postholder will provide Quality Assurance, ensure an appropriate framework is in place to maintain the quality of the clients decision-making and wider casework, and contribute to policy reviews, regular assurance exercises and training for new and existing caseworkers relating to Quality. Experience required:Demonstrable experience of leading and delivering Quality Assurance using QA methodologies, ideally in a complaints/ casework environmentExperience of dispute resolution and complaint handlingExperience of delivering against set targets and KPI''s Permanent