Quality Improvement Technician

Quality Improvement Technician

Location: East/Central Birmingham
Employment type: Permanent - Full-Time - Day Shifts

Salary

• -14.02 per hour (first 6 months)

• -14.27 per hour (after 6 months)

• Weekly pay

• 6-month probation period

Working Hours

39 hours per week (day shift):

• Monday-Tuesday: 9:00am - 6:00pm

• Wednesday-Thursday: 9:00am - 5:00pm

• Friday: 9:00am - 4:30pm

The Opportunity

Our client, a well-established and growing distribution business, is seeking a Quality Improvement Technician to join their team at a busy warehouse operation in Birmingham.

This is an excellent opportunity for someone with a keen eye for detail and a passion for quality to play a key role in maintaining standards, improving processes, and supporting operational excellence.

Key Responsibilities

• Conduct quality inspections, including goods-in checks, ensuring accuracy and timeliness

• Record, analyse, and report inspection outcomes to management

• Investigate quality issues and implement corrective and preventative actions

• Complete Non-Conformance Reports (NCR) and maintain accurate records

• Carry out Random Quality Checks (RQC''s) across products

• Support internal audits, calibration activities, and document control

• Ensure quality documentation is up to date and compliant with company procedures

• Process product returns using internal systems

• Assist in preparation for external audits and support training where required

• Develop and maintain strong product knowledge

• Promote a "Right First-Time" culture across the warehouse

Benefits

A comprehensive benefits package is available, including:

• 31 days annual leave (rising with service) including compulsory Christmas/New Year shutdown.

• Life assurance (after 1 year''s service)

• Health-related benefits (after qualifying period)

• Company performance bonus

• Employee discounts

• Referral scheme

• Paid professional memberships

• Recognition and long service awards

• Corporate discounts

• On-site parking

About You

• Previous experience in a quality, warehouse, or distribution environment is desirable

• Strong attention to detail and problem-solving skills

• Ability to work independently and as part of a team

• Organised, proactive, and committed to continuous improvement

• Confident in handling documentation and following structured processes

Apply Today

If you''re looking to join a stable and growing organisation where you can make a real impact on quality and process improvement, we''d love to hear from you.

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