Quality Engineer

Our client based in Ledbury designs and manufactures daily living aids used by people living with disability and reduced mobility across the UK and internationally. Quality is central to everything the business does, and this is a genuine opportunity to own that function at product and process level within a business where your work has real-world impact.Reporting to the Head of UK Quality, the Quality Engineer is responsible for defining and maintaining the quality criteria for all company products and ensuring those criteria are consistently met. You will be the custodian of the Quality Management System, playing a lead role in internal and external audits, non-conformance investigation, corrective action, and continuous improvement. This is a hands-on, cross-functional role that sits at the heart of manufacturing operations.What You Will Be DoingMaintaining and developing the Quality Management System to ISO 13485 and ISO 9001 standards, including preparation for and participation in third-party external audits.Leading root cause analysis and corrective action processes, using tools such as 8D and CAPA to drive systematic improvement.Managing non-conforming product investigations, customer complaints and field returns through to resolution.Supporting production with inspection criteria, first-off checks for new product launches and ECNs, and the development of work instructions.Preparing and maintaining Quality Control plans using a risk management-based ..... full job details .....