Quality Engineer

Futures are working with a leading organisation within the power distribution sector to recruit an experienced Quality Engineer. This is a key position focused on driving quality improvements, supporting customer satisfaction, and ensuring robust corrective actions across manufacturing and operational processes.As a Quality Engineer, you will act as the primary interface between internal teams and customers on all quality-related matters. You will take ownership of investigating issues, identifying root causes, and implementing effective corrective and preventive actions to drive continuous improvement.Key Responsibilities Act as the main point of contact for customer quality concerns, ensuring timely and professional resolutionLead root cause analysis activities using structured methodologies Develop, implement, and verify corrective and preventive actions (CAPA) to prevent recurrenceWork cross-functionally with engineering, production, and supply chain teams to resolve quality issuesSupport customer audits and participate in internal quality auditsAnalyse quality data and trends to identify improvement opportunitiesEnsure compliance with relevant industry standards and quality management systemsDrive continuous improvement initiatives across processes and products The Ideal Candidate Proven experience as a Quality Engineer within power distribution or a closely related sectorStrong track record of working directly with customers to resolve technical or quality ..... full job details .....