Quality Control Customer Support Specialist

An exciting opportunity for a Customer Support Specialist to join the Quality Control team of a leading Consumer Goods Company located in Chorley.PART TIME -20- 25 hours a week (to suit over 4 or 5 days within Monday to Friday 08:00 - 16:00).If you have a bright personality with a genuine interest in helping people and would enjoy ensuring customers receive the best level of Customer Service and support, then please read on!Collaborating with colleagues across teams, you will manage critical processes, resolve queries efficiently, and maintain meticulous records to uphold the highest standards of care.Previous customer service and experience or warehousing operations is required for this role. You will be self-motivated, proactive, organised and adaptable to change. Working within consumer services, you will need to be articulate with a good eye for detail and able to work under pressure while maintaining the highest customer care standards.You will be joining an amazing team, brand, company and culture match. PART TIME 20-25 hours a week 25,000 pro rata Monday - Friday hours to suit you within 8am-4pm Full training will be given on products, processes and systemsRole Responsibilities and Specific Duties: Parcel Distribution Management: Oversee the daily inbound Customer return parcels, manage the daily inbound parcel distribution into the Returns Centre Collaboration with Teams: Liaise with the Customer Care Team to address all customer returns and care issues effectively. ..... full job details .....