Quality Checker

Quality Checker

An exciting opportunity to join Certitude as a Quality Checker as we continue to grow as London’s leading adult social care provider.

Salary: £3,428.21 per annum

Hours: 5 hours per week

Job Type: Permanent

Location: Across London

Interview Date: 8 / 9 / 10 October 2025

Benefits

- A stimulating work environment full of opportunities to learn and develop
- 25 days’ annual leave per annum (pro rata for part-time) + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers & Perkbox (employee benefits platform – for wellbeing and discounts)
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase

About the role

Quality checkers are people with lived experience of learning disabilities and/or autism. The role involves visiting people supported by Certitude and offering feedback on the support they receive.  The Quality Checkers will do this alongside the Quality Check co-ordinator.

Duties will include:

- Finding out from people what they think of the support they get.
- Providing feedback on the places Certitude provides support.
- Creating reports and feeding information back to the wider organisation.
- Attending team meetings, one-to-ones, training and annual reviews.
- Assisting in the creation of Quality Checking tools and training materials.
- Representing Certitude at external events. 
- Supporting the training and development of a variety of professionals to improve knowledge and understanding of how the support they provide could be enhanced.

About you

To be a Quality Checker, you will need to:

- Enjoy meeting people.
- Be Passionate about people’s rights.
- Be a good listener and be able to ask questions.
- Be able to assess and give an opinion.
- Have lived experience of having a learning disability and/or autism.
- Have lived experience of support.
- Be willing to travel to different places.

You will be given training, development and coaching to help you feel confident in providing great support and to help you advance in your career.

To read more about the role and the full person specification, please click on the apply button and follow the link titled ‘Job Description and Person Specification’. There are also easy-read attachments available.

A video about the role can also be viewed when you apply.

About the Organisation

We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.

Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.

Do you want to be a Quality Checker at Certitude? Select the apply button, complete an application form, and someone from the Recruitment Team will be in touch!

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities and welcome applications from all sections of the community.

We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

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