https://jobs.co.uk/job/quality-assurance-process-lead-capital-one--75d31440-1886-41fa-b37a-f44eb28a0b5a RSS feed for Quality Assurance Process Lead at Capital One. en-gb Tue, 26 May 2026 19:04:13 GMT https://jobs.co.uk/job/quality-assurance-process-lead-capital-one--75d31440-1886-41fa-b37a-f44eb28a0b5a https://jobs.co.uk/job/quality-assurance-process-lead-capital-one--75d31440-1886-41fa-b37a-f44eb28a0b5a Tue, 26 May 2026 11:51:31 GMT Location: Derby | Salary: 10000-500000 Annual | Type: Permanent | Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA''s to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you''ll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead p... Permanent