Quality Assurance Officer (Gr H)

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Client: Royal Borough of KingstonLocation: Kingston upon Thames, United KingdomJob Category: OtherEU work permit required: YesJob Reference: 3d3c812adf39

Job Views: 8Posted: 25.08.2025Expiry Date: 09.10.2025Job Description:

Job Category: ProcurementLocation: Guildhall, Royal Borough of KingstonStart Date: Immediate StartStart Time: 09:00End Time: 17:00Role: Quality Assurance Officer working in the RBK ASC Quality Assurance Team. The job involves monitoring, review, and reporting of ASC service providers'' quality, liaising with service users, carers, and providers to ensure quality standards are met. The role requires travel to Kingston upon Thames up to twice a week for on-site visits and involves working closely with colleagues across ASC to identify areas for improvement.Key activities include:Defining outcomes, setting targets, and monitoring performance.Building strong partnerships with internal and external stakeholders.Utilizing new technologies to improve working practices and customer service.Proactively monitoring services, collecting quality assurance data, and informing safeguarding, contract management, and procurement activities.Ensuring service user and carer feedback influences service improvements.Managing concerns and working with professionals to address service quality issues.Supporting investigations and developing management information systems.The person:Questioning and challenging existing ways of working with a broad perspective.Demonstrating adaptability, stakeholder engagement, and commitment to professional development.Possessing knowledge of social care quality monitoring, safeguarding procedures, and relevant ..... full job details .....