Quality Assurance Manager

Quality Assurance ManagerSuffolkPermanent Mon-Fri 9-5 38,000 - 43,000 d.o.e Are you a quality-driven leader with a passion for food safety, compliance, and continuous improvement? Our client is seeking a Quality Assurance Manager to take ownership of technical standards, audit readiness, and customer confidence across their site. As the Quality Assurance Manager you will:Lead the Quality Assurance agenda, ensuring the site operates to BRC, legislative and customer codes of practice, driving a culture of "right first time."Manage audits with confidence, taking the lead during customer, retailer, and third-party inspections, and ensuring all internal audit programmes (hygiene, glass, GMP) are delivered to schedule.Oversee microbiology, allergen management, swabbing, ATP, water testing and traceability systems, maintaining robust controls and full compliance.Manage goods intake verification, reviewing certificates of analysis, assessing raw materials, and approving shipments to guarantee compliance with buying specifications.Investigate and resolve complaints, conducting root cause analysis, maintaining accurate records, and delivering timely corrective actions to protect customer trust.Collaborate with production teams, ensuring every product is manufactured to specification and that continuous improvement opportunities are identified and delivered.Own and maintain quality management systems and documentation, including SAGE 200, to ensure audit readiness every day.Provide ..... full job details .....