Quality Assurance Manager

Total Staff Services are looking to rcruit a highly skilled Qauality Assurance Manager for our client in Birkenhead.

About the Role:
We are seeking a highly skilled and motivated Quality Assurance Manager to lead both our Quality Control and Quality Assurance teams. This pivotal role requires a dynamic leader with extensive people management experience and a strong background in working with Quality Management Systems (QMS). You will be instrumental in maintaining and improving our quality standards, ensuring compliance with internal procedures and regulatory requirements, and driving a culture of "Quality in everything that we do" across the site.

Key Responsibilities:

• Lead, develop, and mentor the Quality Control and Quality Assurance team to ensure optimal performance.
• Review, evaluate and enhance current ways of working across the Quality teams.
• Actively support and promote the transition of in-line process control to our Production teams.
• Oversee daily operations within the Quality Control and Quality Assurance department, maintaining high standards of accuracy and efficiency.
• Manage and continuously improve the company''s Quality Management System (QMS).
• Conduct audits, implement corrective actions, and drive a culture of continuous improvement.
• Lead investigations into none-conformities applying corrective actions
• Develop and embed SOP''s/BMR''s
• Collaborate closely with Production, R&D, and Compliance teams to align quality initiatives with business goals.
• Provide regular reports and insights to senior management on quality metrics and system performance.
• Assist in developing various teams across site on quality standards and best practice
• Support the understanding across the site of CAPA''s, their importance, and ensure KPI''s for CAPA''s are met.
• Develop and foster excellent working relationships with our customer''s Quality Assurance Manager''s
• Stay updated on relevant industry regulations and ensure company compliance.

Key Requirements:

• Proven experience (5+ years) in a Quality Control /Assurance Management role within a fast-paced environment.
• Strong leadership and people management skills, with a track record of building and motivating high-performing teams.
• Hands-on experience with QMS systems (e.g., ISO 9001, GMP, or equivalent standards).
• Excellent communication, problem-solving, and decision-making skills.
• Ability to manage multiple priorities and work under pressure.

What We Offer:

Benefits:

• Competitive salary and bonus structure
• Factory close-down at Christmas
• 25 days annual holiday entitlement + 1 gifted company day
• Option to purchase 3 additional days annual leave
• Pension plan
• Simply health and Unum Help at hand
• Free parking
• Professional development and training opportunities
• Cycle to work scheme

Salary up to -42,000

Days