Quality Assurance Lead

Quality Assurance LeadOffice based - Sheffield Salary: 37,000 - 40,000 Are you passionate about driving quality, compliance and continuous improvement? We are looking for an experienced Quality Assurance Lead to provide independent oversight of service quality, governance and regulatory compliance across a growing organisation. This is a pivotal role offering the opportunity to influence standards, identify areas for improvement and provide assurance directly to senior leadership. Working autonomously from operational teams, you will carry out audits, inspections and reviews, using data and stakeholder feedback to assess performance, identify risks and support ongoing service excellence. Key Responsibilities Quality and Compliance Deliver planned and ad-hoc quality audits across services. Carry out thematic reviews, inspections and compliance assessments.Review service documentation, risk assessments, safeguarding records and incident reports to ensure quality and best practice standards are maintained. Evaluate services against relevant regulatory and industry frameworks. Monitor compliance with policies, procedures and legislative requirements. Track quality improvement initiatives and assess their effectiveness. Provide objective recommendations to drive service enhancement. Audit and GovernanceDevelop and maintain an annual quality assurance programme. Undertake announced and unannounced audits across departments and service locations. Conduct observational reviews, ..... full job details .....