Quality Assurance and Standards Officer - Rents

We are seeking an experienced Quality Assurance and Standards Officer to support a key housing compliance and rent review programme, alongside wider housing rents, income and valuation responsibilities.

For the initial 3 months, the successful candidate will lead a project to:

• Reconcile Affordable Rent agreements and confirm GLA approvals.
• Review and rationalise service charges on Affordable Rent properties.
• Investigate and correct London Affordable Rent (LAR) properties charged above prescribed rates.
• Review rents across the portfolio, identify any overcharges and implement appropriate refund processes.
• Undertake a valuation rationalisation exercise across approximately 7,500 properties ahead of rent convergence modelling.

The ideal candidate will have substantial experience in social housing rents, rent compliance, service charges, housing finance and property valuations, with strong analytical and data management skills.

This is an excellent opportunity to lead a high-profile project with significant impact across a large housing portfolio.