Quality Assurance Analyst

Quality Assurance Analyst - PensionsWe are seeking a detailed driven, technically strong Quality Assurance Analyst to help shape and protect the quality of defined benefit pension administration.This is a high-impact role where you will help ensure accuracy, consistency, and regulatory compliance of defined benefit pensions administration activity across Isio. This role provides independent, risk-based assurance over day-to-day administration, new and evolving processes, scheme onboarding, and higher-risk or complex work.Working closely with pensions administration teams, technical specialists, and internal stakeholders, the Quality Assurance Analyst will provide insight, constructive challenge, and practical recommendations to support high-quality, sustainable outcomes. A core expectation of the role is strong collaboration and communication, positioning quality assurance as a supportive, value-adding function rather than a policing activity.If you enjoy analysing complex work, spotting patterns other miss, and influencing positive change - this role is for you.This role can be based in our Croydon, Reading, Manchester, Birmingham or Belfast city centre office with a hybrid workstyle.What does the role entail?Delivering risk-based quality assurance across pensions administration activity to ensure regulatory compliance and high service standards.Reviewing data, calculations, processes, and controls to identify issues and improvements.Supporting QA on new schemes, process ..... full job details .....